One Comment

  1. Dave Kelly
    December 15, 2010 @ 11:25 pm

    I also shared this story in my monthly newsletter and I received a reply in which one of my subscribers described her ‘Brian Davis Moment’:

    “Not to say that I have always adhered to a strict code of ethics, but I do recall one of my ‘Brian Davis moments.’

    “I was the coordinator for an alternative education program in which there was also a work component. They (and I helped) on construction sites so everyone needed up-to-date vaccinations. I went to a mobile site where the health department was offering low cost tetanus shots.

    “The system to move patients through was not very efficient and so people just went from one “station” to the next (check-in, waiting area, nursing, etc.) based on whatever the staff member working that station told them to do.

    “After I had received my shot, a staff member pointed to me to the exit. I was unlocking my car door when I realized that I had never paid a fee. At that moment I could have gotten into my car and left that money in my pocket; however, I went back. I walked in and the person who had “checked” me in just 30 minutes prior asked what vaccinations I was there to receive. I explained that I had already gotten vaccinated, but that I had not paid for it. She did a double take, wondered aloud how many payments she may have missed that day (apparently they were short-staffed), and then told me how grateful she was that I had returned to pay because she knew that I could have left without giving it a second thought.

    “Not only did I return for my own piece of mind, but how could I face the very students I was trying to teach to do the “right thing” if I hadn’t made that choice for myself? That woman was probably responsible for reconciling the number of vaccinations given to the amount of fees collected at the end of the day. If she had come up short, perhaps she would have to absorb the difference or certainly feel sort of repercussion from her supervisor. Because I chose to do the “right thing” I may have saved someone else a “headache.” People really need to think about the trickle down effect of their actions and put themselves in “someone else’s shoes.”

    “I always revert back to something my mother always told me growing up, “if you wouldn’t do or say something in front of me, then you best not be doing or saying it, period!”

    — Heather J. Haynes

    “Tell them and they’ll forget; show them and they may remember; involve them and they’ll understand.”

    How about you? What is your ‘Brian Davis Moment?’ Please share here!


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